Friday 23 October 2009

BNP - have we learnt nothing from history?

I was shocked to discover that almost a million British people voted for the BNP (British National Party) in the recent European Elections. Seventy years ago a whole generation of young men (and women) combined from all parts of the world fought - and many died, giving their tomorrows for us to have freedom today. Those who fought against the horrors and evil of Nazism came from all countries, races, colours and creeds. A tide of humanity united against the atrocities that were committed against so many innocent people, and hoped that they had left behind a better world for us to inhabit.

Nick Griffin and his party have the right to free speech that we often forget is so precious to liberty - Napoleon Bonaprte was quoted as saying "Four hostile newspapers are to be feared more than a thousand bayonets". Free speech is a two way street, however, and whilst some of the questions and comments put to Mr. Griffin showed him and his beliefs to be at best, confused, at worst, abhorrent, my favourite quip of the night was from Bonnie Greer, who kept her cool admirably throughout, pointing out "All of us are descended from Africa".

I've always found pharmacy to be a very tolerant and meritocratic beast and have rarely come accross any racist tendencies with people I have worked with. I'm sure some individuals have experienced it in their time and I have been told by some during a recruitment process that they do fear it's effect and impact, which has a huge influence on areas where they might consider working and living. That is soul destroying to hear.

My favourite incident which highlighted the crass stupidity of people believing in racial stereotypes occurred a few years backm, when we recruited a man, we'll call him Geoff (not his real name) for an independent pharmacy, after considering posts with a small group and a major multiple. Geoff enjoyed three years in the job in a middle class, almost exclusively white populated area. His patients and customers really thought very highly of him, not just because he was so good at this job, but because he was a really pleasant, caring, dedicated man who would go out of his way for anyone. I don't know if it helped his situation that he spoke with a cut-glass English accent that would have fitted well on the BBC in the 1950's.

More than once after securing the job for Geoff, I visited the pharmacy to see how he was getting on. It never failed to make me smile when a ptient who had spoken to him on the telephone came into the pharmacy and saw him for the first time. After asking to speak with Geoff, they were told politley, "Hello Mr. Jones, nice to meet you at last. I'm Geoff". There would follow a moment of uncertainty as Mr. Jones would stutter, "But.. but..". "Geoff would help them out "Yes Mr. Jones, I'm black. I'm from Nigeria". A relieved Mr. Jones would reach out to shake Geoff's extended hand "But you sound so English!".

Thursday 22 October 2009

No Longer voices in the wilderness

One of the good things about my job is that I am in touch with more pharmacists in a day than most other people. If you act as a manager, owner or locum, you probably are the only pharmacist in a premises and don't get chance to exchange views or opinions and I know that many people feel that they are lone evoices in the wilderness, ignored and disregarded by the powers that be, unless they are unfortunate enough to fall foul of the regulations for some reason, RP being the most recent one to have caused massive confusion and anxiety. Many people have privately expressed the feeling that if they could find a job that kept them and their families in the same degree of financial stability and comfort that they currently experience, they would almost certainly take it. What a sad state of affairs that we have come to this.

Words often mean more when we know the people who speak them, and when their opinions strike a resonant chord with us. Two examples I can quote from people whom I know and who have put their words on record recently with regard to RP. Richard Rutter and Dorothy Drury have left comments on the PJonline for all to see.

http://www.pjonline.com/news/rp_regulations_should_be_applied_flexibly_says_doh

Please look at these and see if they make sense to you. Perhaps those who drafted the RP regulations and pressed for their implementation should have consulted the likes of pharmacist such as Mrs. Drury and Mr. Rutter, and thousands like them. It would surely have led to a better scenario than the risk of a criminal prosecution for such heinous acts of misconduct, such as forgetting to log out at the end of the day.

We hope to quickly establish a specific forum on this issue with an input from someone who has access to the powers that got us into this mess. Keep checking back to the main web site and join the debate. People often complain that they are ignored and that they have no voice - we aim to help remedy that, but it will take your contribution to achieve it. Don't settle for being a silent majority of one any longer: your opinion matters and can help to change things for the better.

Wednesday 7 October 2009

Don't forget to sign out as Responsible Pharmacist

So there we have it-forgetting to sign out at the end of the day when you go home is a criminal offence under Responsible Pharmacist legislation. Inspectors from the RPSGB will take a pragmatic line, according to an interview in Chemist & Druggist, but does that make you sleep easy at night? After the Elizabeth Lee case and all that followed, this is potentially a step that could give a pharmacist a criminal record!

What do we do about it? I don't know, but will be e-mailing the one member of RPSGB Council whom I know and asking her to raise this matter urgently and see if a review of the legislation can be brought about to make it much more sensible. I didn't join this profession to be criminalised for something so apparently trivial, did you?

Monday 5 October 2009

1st October, a momentous day!

1st October was a massive day in history.

Did anything else of note happen for you on this day?

Thursday 1 October 2009

AFTER ALL THESE YEARS, I'M NOW A RESPONSIBLE PHARMACIST

And I have a card to prove it! I haven't figured out how I've got away with it all these years, behaing irresponsibly. I guess that someday it was always going to catch up with me, and from today I must put aside all childish things and behave responsibly.

The trouble is, when I read closely all the different protoccols and interpretations being offered (imposed?) by different companies, I'm not that sure what has changed in reality, other than the long overdue farce that a pharmacy was hitherto breaking the law if sales of GSL medicines were allowed to take place when the pharmacist was not present, when the petrol station down the street could sell what they wanted. When I was getting some milk the other day from a supermarket which didn't have a pharmacy, I noticed Canesten Combi on the shelves on open display and available for anyone to buy. So, if a pregnant lady describes symptoms which match thrush, if it the first episode, we are obliged to refer to the GP to ensure that there are no underlying problems with the pregnancy. Or she can just walk to the supermarket and buy it to avoid the hassle, because in a previous pregnancy we did the same thing and the GP prescribed Canesten anyway and grumbled about our incompetence. When I later explained the referall protocol he (the GP) was non-plussed and clearly unaware, which speaks volumes for inter practitioner communication.

But, I digress. I have always worked on the basis of if I'm the pharmacist on duty, I'm responsible. I accept that where there are two pharmacists on duty, there needs to be a clarification of roles etc., but as we all know, that's a rarity. So what has changed? I now have a card telling everyone I am responsible.

I can't speak for anyone else, but I have never had a problem with patients/customers knowing I'm responsible, I make it plain. Whether it's tryingto make eye contact as soon as they are near enough, whether it's the interaction between the staff and myself, whether I just have one of those faces which says "I have a very responsible job around here - if anything goes wrong, I'm responsible!"

In practice, I think the way the regulations have been framed and get interpreted will make them unworkable. We now have too many chiefs and not enough indians. We have Pharmacist (Responsible or Second), Pharmacy Manager/Store Manager, in either capacity rarely a pharmacist but with poweres deferred or devolved (until it goes wrong, then everyone turns to the Pharmacist), ACT's and so on.

Who takes the wrath of the patient if an error is made? If the ACT gets it wrong but the Pharmacist has made the clinical check? The fact is, we all make mistakes, so to single individuals out will not work as it all too often allows us to evade accountability. To quote a football adage, "We win as a team and we lose as a team". This change in regulations may have created a Responsible Pharmacist, but is it in danger of losing accountability? Only time will tell.